Privacy Policy

1. Introduction
In Petals and Flora we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect
We collect personal information you provide directly, including:

• Name, email address, mailing address, phone number
• Payment  information (credit card or other transaction data)
• Order details and preferences
• Communication records and customer support inquiries
      We may also collect data automatically, such as IP address, device information, and browsing behavior on our site.

3. How We Use Your Information
Your data helps us:

• Process and fulfill your orders
• Communicate updates, offers, and customer service messages
• Improve  our products, website, and services
• Comply  with legal and regulatory requirements

4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with trusted service providers (payment processors, delivery companies) to fulfil orders. We also may disclose information when required by law or to protect our rights.

5. Data Security
We employ appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

6. Your Privacy Rights
Depending on your location, you may have rights regarding your data such as:

• Accessing  and correcting your personal information
• Requesting  deletion or restriction of your data
• Opting out of marketing communications
      Please contact us to exercise these rights.

7. Use of Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyse site traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us
For questions or concerns about your privacy, data security, or to exercise your rights, please contact us at:
Email: petalsandflora@gmail.com & sales@petalsandfloras.com
Phone: +918055895353/+919380105661
Address: No.27 VOC Street, West Tambaram,Chennai-600045